Shipping and Delivery Policy
1. Shipping Information
We are committed to delivering your order accurately, in good condition, and always on time. Please review our shipping and delivery policy to understand how your orders will be processed and shipped.
2. Shipping Locations
We currently ship to addresses within India only.
3. Shipping Methods and Delivery Times
- Standard Shipping: Delivered within 5-7 business days.
- Expedited Shipping: Delivered within 2-3 business days.
- Overnight Shipping: Delivered the next business day for orders placed before 24 hrs.
Note: Delivery times may vary based on your location and the availability of products.
4. Shipping Charges
Shipping charges are calculated based on the weight, dimensions, and destination of the package. The total shipping cost will be displayed at checkout before you complete your purchase.
5. Order Processing
Orders are processed and shipped on business days only (Monday through Friday, excluding holidays).
6. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number.
7. Delivery Issues
- Undeliverable Packages: If a package is returned as undeliverable, we will notify you and issue a refund excluding shipping charges.
- Lost or Damaged Packages: Contact our customer service team within 10 days of the estimated delivery date for assistance.
8. Customer Support
For any questions or concerns regarding shipping and delivery, please contact our customer support team:
Email: support@sevenheavenagro.com
Contact No: 8402007011
Website: www.sevenheavenagro.com
Business: M/s Seven Heaven Agro
